About Us

About Us

What guarantees can I get?

Everyone who shops on Media receives the following guarantees:

  • 1

    Full Refund
    if you don’t receive your order

    You will get a full refund if your order does not arrive within the delivery time promised by the seller.

  • 2

    Full or Partial Refund
    if the item is not as described

    If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.

Sellers can also offer additional guarantees for their products:
  • Domestic Returns

    Products which fall under this return policy can be returned domestically, as long as they are unused and in the original packaging. No questions asked!

  • Guaranteed Genuine

    If a product that falls under this guarantee is found to be counterfeit, you will get a full refund (shipping costs included).