Free order hotline: (+865) 21 262 889
Everyone who shops on Media receives the following guarantees:
You will get a full refund if your order does not arrive within the delivery time promised by the seller.
If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
Products which fall under this return policy can be returned domestically, as long as they are unused and in the original packaging. No questions asked!
If a product that falls under this guarantee is found to be counterfeit, you will get a full refund (shipping costs included).